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So Your iPhone 5 Power Button Stopped Responding…

By | iPhone Repair | No Comments

So your iPhone 5 Power Button Stopped Responding..?  You’re not alone! What is surely a defect in the cable that Apple used during the production of the iPhone 5 is becoming more and more of an issue each day.  If you’re one of the lucky ones that still fall under the 1 year warranty with Apple they will swap out your phone with a factory “remanufactured” iPhone 5.

If your phone is no longer under warranty they will tell you there’s nothing they can do and you need to buy a new phone… NOT THE CASE!! Fix My iPhone / The Device Shop is able to fix iPhone 5 power button cables in under an hour for only $60 + tax.

If you have any questions, don’t hesitate to call 347-469-0378.

Unlocking Your Cell Phone Is About To Be Much Easier… and Legal!

By | iPhone Repair | No Comments

Great news in what’s been a frustrating battle in the “war” against wireless companies with regards to unlocking your phone or tablet. Sparring all the nitty gritty details, U.S. wireless carriers have agreed to six principles regarding unlocking cellphones and tablets.

  • Disclosure: Each carrier will have to explain its policy on unlocking clearly and concisely on its website.
  • Prepaid Unlocking Policy: Carriers will unlock prepaid mobile devices upon request, no later than one year after the initial activation.
  • Postpaid Unlocking Policy: Carriers will unlock or provide necessary information to unlock their devices to customers and former customers after the completion of a service contract, device financing plan or the payment of an early termination fee.
  • Notice: Carriers that lock devices have to notify customers that they are eligible to unlock their devices when eligibility occurs or will automatically unlock devices remotely when they are eligible.
  • Response Time: Carriers will unlock eligible devices within two business days of receiving a request.
  • Deployed Personnel Unlocking Policy: Carriers will unlock mobile devices for deployed military personnel for customers in good standing.

Once it gets added to CTIA’s bylaws (which shouldn’t take too long), unlocking will again be taking place.

I want to bring my iPhone or Galaxy in for repair… is there anything I should do first?

By | iPhone Repair | No Comments

While you can essentially just show up at any of our locations to repair your iPhone, iPad, or Galaxy, there’s a few things that you can do for both yourself and for us to make sure the repair process is as smooth as possible.

#1) Back Up Your Device!

While it’s all but certain your data will be safe (99.99%), it really isn’t a horrible idea to back up your device. Chances are that it’s been quite a while since you’ve actually backed it up and we bet you’ve got some contacts and photos you’d hate to lose in the event your device is lost, stolen, or liquid damaged.

 

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#2) Charge It Up (UNLESS ITS WATER DAMAGED!)

It really helps us out a lot if you’re able to charge your device before you bring it in.  If your device isn’t charged, we have to wait for it to turn on so we can test it out; even if just the screen is broken we need to make sure everything else works, that way if we break it, we fix it!

iPhones can take anywhere from 2-20 minutes to turn on and iPads can take anywhere from 5 – 30 minutes or more if the battery is dead. If you bring your device in charged, that’s a lot less waiting for us and you!

#3) Let us know if something else doesn’t work!

While we’re on the topic of testing out the phone, if you have additional issues with your device besides say, a broken screen… now is the chance to tell us. Power button click anymore? Home button doesn’t respond? These repairs essentially require the same labor as a broken screen, so we can do it in half the time. Since it’s less labor, chances are we can give you a better price if you’ve got more than one issue.

I Dropped My Phone In Water, What Do I Do?

By | iPhone Repair, Water Damage | No Comments

Liquid damage can occur in a multitude of circumstances. Some of us (ahem, me) drop our prized possessions in a glass of soda while delivering pizzas. Others notice their phone stops charging, which could be a result of too much sweat at the gym, or bringing your phone in the bathroom when you shower.

Not all liquid damage occurrences are cut and dry… but there are steps you can take to make sure you don’t damage your device further..

If your device isn’t charging or you suspect liquid damage (or the apple store told you so),click here.

If your device has been submerged in any sort of liquid, follow these steps to increase your chances of your device being fixed.

Step 1: Retrieve it from the liquid. Time is of the essence!

Step 2: Turn off your device. It’s not so much the liquid that will damage your device, the liquid is transferring electricity through the components is what actually damages your phone.

Step 3: Take out your battery immediately (if applicable). Most Samsung devices have removable batteries, whereas iPhones require a special pentalobe screwdriver to remove the back casing of your phone, and iPads, it’s just not possible unless you have special tools.

Step 4: Bring it into your closest Device Shop location.

What to NOT DO if your phone has been fully submerged..

#1) DO. NOT. CHARGE. YOUR. PHONE.

#2) DO NOT PUT YOUR PHONE IN RICE. This is a common misconception of what to do, but bottom line is the starches mess up your phone!! Learn more here…

#3) Try not to continue to use your phone.  Often times people will call us and say, I dropped my phone in water and it worked fine at first, but now it just cycles and won’t boot up.

All Rights Reserved The Device Shop. All information collected is for internal use only. Credit Card transactions subject to $3 convenience fee under $100, $5 convenience fee over $100 We are not responsible for any lost data. Please back up your device before your appointment. We are not liable for any device left over 30 days. The Device Shop reserves the right to refuse service to anyone.