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iPhone Repair

iPhone 6 / iPhone 6 Plus Touch Disease Repair

By | iPhone 6 Plus, iPhone 6 Repairs, iPhone Repair, Repairs | No Comments

Touch Disease Repair on iPhone 6 and 6 Plus.  The Device Shop Can Help!

Notice the gray bar at the top of the screen? iPhone 6 and iPhone 6 Plus users are experiencing this gray bar and loss of touch. The Device Shop can help.

Notice the gray bar at the top of the screen? iPhone 6 and iPhone 6 Plus users are experiencing this gray bar and loss of touch. The Device Shop now offers Touch Disease Repair.

Have you noticed a strange gray bar at the top of your iPhone 6 or iPhone 6 Plus screen.  Has the touch sensitivity on your iPhone 6 or 6 Plus just stopped working all together? We’ve noticed it too.  And so have a lot of other people, including the folks at Apple.

What’s causing this issue?

Remember #bendgate?  Very shortly after the iPhone 6 and iPhone 6 Plus was released, there were reports and videos galore about the frame of the iPhone frame bending with relative ease.  As a result, after the prolonged use and bending of the iPhones over the course of a year or two, there are two IC chips in charge of regulating the touch that are failing.

Outlined in green are the two IC chips that need to be replaced to fix the iPhone 6 / 6 Plus Touch Disease. The Device Shop now offers Touch Disease Repair

Outlined in green are the two IC chips that need to be replaced to fix the iPhone 6 / 6 Plus Touch Disease. The Device Shop now offers Touch Disease Repair

So what is Apple doing about these Gray Bars of Death?

You would think that with a problem taking up nearly 30% of all Genius Bar appointments for iPhone 6 Plus, and over 10% for the iPhone 6, Apple would do something about it. Unfortunately, if you take it to the Apple store, while they do in fact acknowledge the problem, and tell you that it’s fairly common, they tell you “sorry you can either buy a new phone, or pay the out of warranty repair.”

So what are we looking at for an out of warranty cost?  On the iPhone 6 Apple charges $299 to replace the device, and on the iPhone 6 Plus they charge $329.  And what about your data?  It’s gone.  But it doesn’t have to be.

What can I do about it?

We’ve got good news. The Device Shop now offers Touch Disease Repairs / Gray Bar Of Death Repairs. We’re offering the iPhone 6 / iPhone 6 Plus touch disease repair for only $129.99 + tax   We’ve got specialized micro-soldering technicians that can do your repair correct and efficiently, saving your data and saving you hundreds of dollars in the process.

If you’re not near your Westfield, NJ location, please click here for instructions on our mail in repair

If you have any questions please fill out the form below. 

Your Name (required)

Your Email (required)

Type of phone:
What type of iPhone do you have?

Attach a photo if you think this may be helpful. (GIF, PNG, JPG, JPEG: 2MB Max)

Please describe the issue with your phone.

iPhone 6 Screen Replacements by The Device Shop

iPhone 6 Repairs now only $109 + tax*

By | iPhone 6 Repairs, iPhone Repair, News & Notes, The Device Shop News | No Comments

The Device Shop is happy to announce that we’ve lowered the price of iPhone 6 screen replacements are only $109 + tax with a good LCD.  iPhone 6 Screen repairs generally take about 20 minutes to fix and appointments are suggested.

As always, all of The Device Shop repairs come with our industry leading 180 day warranty.

Make an appointment today! Questions? Call 347-469-0378.



iPhone 6 Screen Replacements Available Now!

By | iPhone 6 Repairs, iPhone Repair, News & Notes, The Device Shop News | No Comments

The wait is over! The Device Shop in New York City is now able to repair broken iPhone 6 screens. After nearly three agonizing months of not being able to repair the iPhone 6, we’re now comfortable with the quality screen and price we’re able to get. As the prices continue to fall, we’re carrying limited quantities of the new screens. Same day service, no hassle. 6 Month Warranty. Make an appointment today.

Is it time to replace my battery?

By | iPhone Repair, News & Notes | No Comments

Enlarged BatteryEvery year, when the temperatures plummet, we see an influx of battery replacements.  The cold weather just seems to wreak havoc on the batteries, so extended use outside could cause your phone to drain quicker than normal, and shut off randomly, even though the battery still has power.  In older phones, this occurance is far more common as the batteries have less cycles left in their life span.  The cold weather just seems to exploit this.

Also with bad / older batteries they tend to swell. This can lead to a dangerous situation as they also tend to overheat and they can actually explode.

Below is a list of symptoms for a bad battery.

  • Poor battery life. Depending on the model device you have, you should at least be able to get 4.5 hours of moderate use.
  • Premature Shutdown. If your phone shuts off prematurely, a new battery would surely resolve the problem.
  • Swelling. If you’ve got an iphone 4 or 4s, and the back glass looks like it’s protruding, or there’s pressure on the front of the screen / discoloration, this can be a sign of swelling and you should replace the battery immediately.

If you experience any of the above, we’d suggest getting a new battery. With an appointment, a battery replacement only takes about 15 minutes. We’ve got 6 convenient locations to serve you in Manhattan and Brooklyn. If you’ve got any questions, don’t hesitate to call. 347-469-0378.

iPhone 5/5C/5S Pricing Update!

By | iPhone Repair | No Comments

device_shop_logoHooray! iPhone 5/5C/5S-breakers rejoice! The Device Shop/Fix My iPhone has lowered pricing on these models. Make an appointment at any of our NYC locations online at http://thedeviceshop.com/make-an-appointment or call us at 347-469-0378.

Please see below for updated pricing and come see us today! The repair only takes 20-30 minutes. Yes, that’s it!

iPhone Pricing (+tax)

  • 5             –  $80
  • 5C          –  $90
  • 5S           – $100


So Your iPhone 5 Power Button Stopped Responding…

By | iPhone Repair | No Comments

So your iPhone 5 Power Button Stopped Responding..?  You’re not alone! What is surely a defect in the cable that Apple used during the production of the iPhone 5 is becoming more and more of an issue each day.  If you’re one of the lucky ones that still fall under the 1 year warranty with Apple they will swap out your phone with a factory “remanufactured” iPhone 5.

If your phone is no longer under warranty they will tell you there’s nothing they can do and you need to buy a new phone… NOT THE CASE!! Fix My iPhone / The Device Shop is able to fix iPhone 5 power button cables in under an hour for only $60 + tax.

If you have any questions, don’t hesitate to call 347-469-0378.

Unlocking Your Cell Phone Is About To Be Much Easier… and Legal!

By | iPhone Repair | No Comments

Great news in what’s been a frustrating battle in the “war” against wireless companies with regards to unlocking your phone or tablet. Sparring all the nitty gritty details, U.S. wireless carriers have agreed to six principles regarding unlocking cellphones and tablets.

  • Disclosure: Each carrier will have to explain its policy on unlocking clearly and concisely on its website.
  • Prepaid Unlocking Policy: Carriers will unlock prepaid mobile devices upon request, no later than one year after the initial activation.
  • Postpaid Unlocking Policy: Carriers will unlock or provide necessary information to unlock their devices to customers and former customers after the completion of a service contract, device financing plan or the payment of an early termination fee.
  • Notice: Carriers that lock devices have to notify customers that they are eligible to unlock their devices when eligibility occurs or will automatically unlock devices remotely when they are eligible.
  • Response Time: Carriers will unlock eligible devices within two business days of receiving a request.
  • Deployed Personnel Unlocking Policy: Carriers will unlock mobile devices for deployed military personnel for customers in good standing.

Once it gets added to CTIA’s bylaws (which shouldn’t take too long), unlocking will again be taking place.

I want to bring my iPhone or Galaxy in for repair… is there anything I should do first?

By | iPhone Repair | No Comments

While you can essentially just show up at any of our locations to repair your iPhone, iPad, or Galaxy, there’s a few things that you can do for both yourself and for us to make sure the repair process is as smooth as possible.

#1) Back Up Your Device!

While it’s all but certain your data will be safe (99.99%), it really isn’t a horrible idea to back up your device. Chances are that it’s been quite a while since you’ve actually backed it up and we bet you’ve got some contacts and photos you’d hate to lose in the event your device is lost, stolen, or liquid damaged.




It really helps us out a lot if you’re able to charge your device before you bring it in.  If your device isn’t charged, we have to wait for it to turn on so we can test it out; even if just the screen is broken we need to make sure everything else works, that way if we break it, we fix it!

iPhones can take anywhere from 2-20 minutes to turn on and iPads can take anywhere from 5 – 30 minutes or more if the battery is dead. If you bring your device in charged, that’s a lot less waiting for us and you!

#3) Let us know if something else doesn’t work!

While we’re on the topic of testing out the phone, if you have additional issues with your device besides say, a broken screen… now is the chance to tell us. Power button click anymore? Home button doesn’t respond? These repairs essentially require the same labor as a broken screen, so we can do it in half the time. Since it’s less labor, chances are we can give you a better price if you’ve got more than one issue.

I Dropped My Phone In Water, What Do I Do?

By | iPhone Repair, Water Damage | No Comments

Liquid damage can occur in a multitude of circumstances. Some of us (ahem, me) drop our prized possessions in a glass of soda while delivering pizzas. Others notice their phone stops charging, which could be a result of too much sweat at the gym, or bringing your phone in the bathroom when you shower.

Not all liquid damage occurrences are cut and dry… but there are steps you can take to make sure you don’t damage your device further..

If your device isn’t charging or you suspect liquid damage (or the apple store told you so),click here.

If your device has been submerged in any sort of liquid, follow these steps to increase your chances of your device being fixed.

Step 1: Retrieve it from the liquid. Time is of the essence!

Step 2: Turn off your device. It’s not so much the liquid that will damage your device, the liquid is transferring electricity through the components is what actually damages your phone.

Step 3: Take out your battery immediately (if applicable). Most Samsung devices have removable batteries, whereas iPhones require a special pentalobe screwdriver to remove the back casing of your phone, and iPads, it’s just not possible unless you have special tools.

Step 4: Bring it into your closest Device Shop location.

What to NOT DO if your phone has been fully submerged..


#2) DO NOT PUT YOUR PHONE IN RICE. This is a common misconception of what to do, but bottom line is the starches mess up your phone!! Learn more here…

#3) Try not to continue to use your phone.  Often times people will call us and say, I dropped my phone in water and it worked fine at first, but now it just cycles and won’t boot up.

All Rights Reserved The Device Shop. All information collected is for internal use only. The Device Shop offers a 6 month warranty on all repairs. Warranty void with physical / liquid damage. Please back up your device before your appointment. The Device Shop is not liable for lost data or any device left over 30 days. The Device Shop reserves the right to refuse service to anyone.